1. Order Processing Time:
Orders will be shipped out within 1-3 days, and shipping will take around 7-15 business days to deliver the package to you. (Note: We do not ship out orders on weekends.)
2. Tracking Information:
Once the order is shipped, we will send the tracking information to your email. You can track the shipment on this website using the tracking number:
https://www.17track.net (Sometimes it takes 1-3 days after we ship out the order for updates to appear on the website.)
3. Order Cancellation and Address Change:
You can cancel the order or change the shipping address anytime before we ship the products. However, once the product has been shipped, we cannot issue a refund or change the address.
Shipping Methods and Times by Country
| COUNTRY | SHIPPING METHOD | SHIPPING TIME |
| USA | Local UPS Ground | 10-15 Days |
| UK | Local DPD Express/Royal Mail | 7-12 Days |
| Germany | UPS/DPD/DHL Germany | 8-13 Days |
| France | UPS/DPD/DHL Germany | 8-13 Days |
| Belgium | UPS/DPD/DHL Germany | 8-13 Days |
| Luxembourg | UPS/DPD/DHL Germany | 8-13 Days |
| Netherlands | UPS/DPD/DHL Germany | 8-13 Days |
| Czech Republic | UPS/DPD/DHL Germany | 8-13 Days |
| Poland | UPS/DPD/DHL Germany | 8-13 Days |
| Croatia | UPS/DPD/DHL Germany | 8-13 Days |
| Slovakia | UPS/DPD/DHL Germany | 8-13 Days |
| Slovenia | UPS/DPD/DHL Germany | 8-13 Days |
| Finland | UPS/DPD/DHL Germany | 8-13 Days |
| Denmark | UPS/DPD/DHL Germany | 8-13 Days |
| Sweden | UPS/DPD/DHL Germany | 8-13 Days |
| Austria | UPS/DPD/DHL Germany | 8-13 Days |
| Italy | UPS/DPD/DHL Germany | 8-13 Days |
| Hungary | UPS/DPD/DHL Germany | 8-13 Days |
| Lithuania | UPS/DPD/DHL Germany | 8-13 Days |
| Estonia | UPS/DPD/DHL Germany | 8-13 Days |
| Latvia | UPS/DPD/DHL Germany | 8-13 Days |
| Greece | UPS/DPD/DHL Germany | 8-13 Days |
| Ireland | UPS/DPD/DHL Germany | 8-13 Days |
| Portugal | UPS/DPD/DHL Germany | 8-13 Days |
| Spain | UPS/DPD/DHL Germany | 8-13 Days |
| UAE (Dubai) | Dubai dedicated line | 12-18 Days |