SnagVape Refund Policy
1. Full Refund Within 24 Hours
You can cancel your order and get a full refund if you contact us within 24 hours after placing the order.
How to do it: Email to [email protected] with your order number.
2. Refund Requests After 24 Hours
After 24 hours: Your order is usually already being prepared for shipping or sent to customs. We cannot give a full refund.
Partial refund: We can refund 50% of the order amount (shipping and customs fees will be deducted).
3. No Refunds After Shipping
Once a tracking number is created, your order is considered shipped, and refunds are not allowed.
4. Wrong Address or Delivery Problems
If the address is wrong or the package cannot be delivered due to your error:
You pay for reshipping costs.
How to Request a Refund?
Email to [email protected] with the subject: “Refund Request + Order Number”.
Our team will reply within 48 hours.