Company name: Jorizon Limited
These terms and conditions are governed by German law.
General Terms of Sale
By accessing or using euvapeshop.com (the “Website”), you agree to comply with these Terms of Sale. If you do not accept these terms, refrain from using our services.
1. Eligibility
This Website is intended exclusively for adults of legal smoking age in their jurisdiction.
Jorizon Limited (euvapeshop.com) is not liable for underage access to the Website.
2. Product Use & Liability
Vape products (e.g., batteries, e-liquids) must be used responsibly.
Disclaimer: Long-term health effects of vaping are not fully established by regulatory bodies (e.g., FDA). We are not liable for misuse, abuse, or harm caused by products purchased here.
3. Accuracy of Information
Product details, pricing, and availability may change without prior notice.
We reserve the right to modify or discontinue products/services at any time.
Ordering & Pricing
1. Pricing Errors
If a product is listed at an incorrect price, we reserve the right to cancel orders for that product.
2. Stock Limitations
Popular items may have purchase limits. Stock availability may change even after order placement.
We must advise, while we will do our best to cancel orders at customer’s request, we cannot guarantee we will be able to do so if an order has already Processed. As that means your order has already processed for shipment and is boxed, awaiting collection. If an order has already been shipped from our facility, we unfortunately are not able to cancel the order.”
Order Cancellation
To cancel an order, contact us via the Contact Us page with your order number and registered email.
Important:
Cancellations are only possible if the order has not entered processing (e.g., packaged or shipped).
Once shipped, cancellations cannot be processed.
Shipping & Delivery
1. Processing Time
- Orders are typically shipped within 48 business hours.
2. Delivery Estimates
- Estimated delivery: 7-15 business days (excluding holidays like Chinese New Year or Black Friday).
- Tracking updates may be delayed by carriers. Use 17Track for real-time updates.
3. Address Errors
- Double-check your delivery address. We are not liable for delays, losses, or costs due to incorrect information.
- If an order is returned due to address errors:
- Refunds exclude shipping costs.
- Items must be returned unused and resalable.
4. Delivery Confirmation
- Orders marked “delivered” by the carrier are deemed fulfilled. Report missing packages within 30 days of shipment.
Customs & Taxes
- We handle EU customs clearance.
- Recipient Responsibilities:
- Comply with your country’s import laws.
- Provide the required documentation.
Communication
- Notices (e.g., policy updates) will be sent via email or posted on the Website.
- Feedback on website functionality is welcome.
Termination
- These terms apply upon accessing the Website or completing a purchase.
- Jorizon Limited reserves the right to terminate these terms at any time, without notice.
Contact Us
For questions, contact:
Email: support@euvapeshop.com